Resident Services, Inc.

Leasing Agent

Madison, Wisconsin•Full-time
$46,000 - $50,000 annually
About the Job
Established Locally Owned Company!

Qualifications and requirements:
  • Positive, team-orientated attitude.
  • Strong verbal and written communication skills.
  • Organized and detail-orientated.
  • Professional demeanor and appearance.
  • Willingness to mentor others and engage in ongoing learning.
  • Ability to multi-task and follow directions effectively.
  • Adaptable and open to change in a dynamic environment.
  • MS Office, Outlook, and Excel.

Responsibilities:
  • Provide exceptional customer service to our existing residents and serve as a primary point of contact for prospective residents seeking a new home.
  • Conduct tours of the property and follow up on all leads.
  • Process rental applications and complete required documents.
  • Maintain accurate resident and property files.
  • Respond to phone calls, emails, and text inquiries in a timely manner.
  • Stay informed about local market conditions and property trends.
  • Participate in resident social events and activities after regular office hours.
  • Conduct move-out inspections and assist with the turnover process.
  • Inspect the property regularly, pick up litter, and report maintenance needs.
  • Perform additional duties as assigned by the manager or supervisor.
  • Comply with all federal, state, and local fair housing laws.

Benefits:
  • Paid time off.
  • Paid holidays.
  • Health Insurance.
  • 401K match.
  • Dental insurance.
  • Life insurance.
  • Vision insurance.
  • Disability insurance.
  • Flexible spending account.
  • Discretionary annual bonus.
  • Fun employee events.
  • Educational opportunities.
  • Hourly wage plus leasing bonuses.

The hours are 8:00 am-5:00 pm M-TH, 8:00 am - 4:00 pm F and 10am-3pm every other Saturday during the leasing season, with time off during the week to compensate for weekend hours.